Can I access my domain without the "www" in front?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.yourname.com] or [http://your-name.com] is acceptable, whichever you prefer.
What is Web Hosting?
For a website to be made available on the Internet, it has to be 'hosted' on a web server. Web hosting provides a home to your website on a web server to establish your presence on the Internet. Each website has its secure web space as well as its own unique Internet address and email accounts. The unique address is called a domain name such as www.yourname.com.
What are the steps involved in Web Hosting?
Sign up for the web hosting package from our website.
Send the payment to us as per the Proforma Invoice which will be generated after you have filled in the Form.
You will receive an Email giving details of your Username and Password to enable you to host your site via FTP(File Transfer Protocol).
In how much time are the account details given to me after I make the payment?
We send your account details i.e. Username and Password within one business day after the receipt of your payment.
How do I host my website?
Upon receipt of the Email giving details of the space booked by you along with a User name and Password for uploading your site, you have to do the following to Host your site:
Use a ftp client and type your Domain name (without the www prefix) in the field of Host Address along with your User ID and Password.
Now you can connect to your website and upload the files.
Is mysql database space part of the overall space that I purchase?
Yes, the space occupied by the database will be a part of the overall space that you purchase.
Do you guarantee a certain level of uptime?
We guarantee a 99.5% uptime rating. Our Servers are monitored 24 hours a day, 7 days a week.
Where are your servers located?
Our servers are located in California (USA). This gives us a mileage over others as it provides faster access to websites hosted on our Servers.
How can I increase my web space?
Please login to the member area of indiainternets.com and fill the upgrade package request form. we will increase your Web space as soon as we have received your payment.
Do you provide access logs?
Yes we do provide access logs. They are provided on a monthly basis.
Does each virtual server have its own raw log files?
Yes, each virtual server has its own raw log files.
Can I maintain my own site once you have configured it?
Yes, you are free to upload/change your web pages, add/delete Email ID's etc as often as you want. Once we have allotted the web space and registered your domain, you can manage your website on your own.
Will I have unlimited access to update my pages?
You have unlimited access via FTP 24 hours a day, 7 days a week. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your convenience.
What is Data transfer/month?
Data transfer is the number of bytes, which have been transferred to or from your website over the period of one month. This also includes the bytes that have been transferred while you FTP to or from your website.
Ideally what name should be given to the first page of the site?
You may name the first page/homepage of your site as index.html, index.htm
Can I use my account for commercial purposes?
You can use your account for any commercial purpose. The World Wide Web is by far the most potential and effective means of making your products and services available globally.
Will I get adequate Technical support?
Yes, we provide all Technical support to our customers through Email and telephone.
Can my POP accounts be configured as myname@mycompanyname.com?
Yes, the POP accounts will be configured on your domain name.
What programs can be used to access Email?
All POP clients can be used such as Outlook Express, Outlook, Netscape mail etc. You can use any program which downloads the files from our Servers onto your computer.
Do you support Country specific Top Level Domains?
Yes, we do support Country specific Top Level Domains.
Can I have my own DNS like ns1.myname.com?
We offer this facility to configure ns1.yourname.com and ns2.yourname.com on payment of additional charges.
Can I send bulk, yet targeted Email using your Servers?
No, we consider bulk Email of any kind to be spam. Please read the terms of service for more information.
Do I get telnet access?
No, we do not provide telnet/SSH access. Instead we provide a control panel to manage the domain.
Are Web hosting charges levied on a monthly or annual basis?
The Web hosting charges are levied on an annual basis, to be paid lump-sum at the time of registration of web space.
Is it essential to have a Domain name before I sign up for a hosting plan?
Yes, you are required to have a Domain name before you can sign up for a hosting package. You can easily book your Domain name through India Internets if you do not presently have one.
Is there a limit on the FTP transfer?
No, there is no limit on FTP transfer.
Can I resell space within my own account?
Yes, you can resell the space that you purchase.
What is CGI access?
CGI scripts (Common Gateway Interface) are used to provide features like Counters, Feedback form, guest books, and many others. India Internets gives you full CGI access for no extra charge! You can write your own scripts, install someone else's.
What is the path for CGI Files?
We allow direct access to the CGI-BIN directory. The path is www.yourname.com/cgi-bin/yourscript.pl
What DNS servers should I use when I transfer my domain?
primary server host name - NS1.INDIACYBERSPACE.COM
primary server IP address - 64.71.135.78
secondary server host name - NS2.INDIACYBERSPACE.COM
secondary server IP address - 64.71.135.79
Does India Internets offer SSI?
Yes, we provide SSI. Please use the .shtml extension for SSI enabled pages.
Can we set up password protected areas directories.
Yes, Please login to the control panel to setup the password protected directories.
My CGI scripts are not working!
There are several reasons why your CGI script is not working:
-You have uploaded your CGI script in BINARY mode.
-Please use ASCII mode when uploading your CGI scripts.
-Your file permisions on your script have not been set. You must change the file permissions on any CGI programs to be world-readable and world-executable.
Your FTP client most likely has an option to change the file permissions (or CHMOD). Just set the permissions on that file to 755, or Owner Read & Execute, Group Read & Execute, and World Read & Execute.
Do I have a control panel for my linux hosting account from where I can manage my site?
Yes, you can logon to http://yourdomainname/admin/ and manage your website. Here you will have to provide your user name and password given to you at the time your account was created.
Do you support Servlet/JSP on your Linux Server?
Yes, we do support Servlet/JSP.
Which version of PHP do you support on your Linux Server?
We support PHP 4.0
What is the path of the sendmail?
/usr/lib/sendmail
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